Title: District Chair (Available 10/1/26)

Supervisor Title: District Director 

Date Revised: July 2026 

 

Summary of Positions: 

The District Chairs, if needed, are key volunteer leaders, providing operational leadership support to the District Director (DD). The District Chair supports the DD in providing leadership and implementing tactical objectives identified in the District's Annual Operating Plan. These roles work closely with the District Director to ensure effective communication, operational excellence, and alignment with SCORE's overall mission and strategy.

 

Together they help manage the various aspects of District operations and provide input to the DD on higher-level leadership, mentoring and strategic planning.  Some possible support roles could include: 

 

District Chair, Community Engagement  

This role focuses on building and maintaining relationships with external partners and stakeholders. 

 

Key Responsibilities: 

• Lead a team of Community Engagement/Outreach chapter representatives to identify, pursue, and develop relationships with key partners across the District, to include the SBA District Administrator and SBA resource partners. 

• Heighten awareness of SCORE through community outreach.  Leverage and support synergies across the District to support local fundraising strategies. 

• Advise and mentor chapters in best practices for organizing community events to promote SCORE's services. 

• Identify resources to assist chapters with local media engagement. 

• Provide ongoing communication with the DD on team progress and initiatives. 

• Keep a list of donors and agreements/feedback the donor requests for grant 

 

Qualifications: 

• Experience in public relations, community development, or partnership management preferred. 

• Strong communication and networking skills. 

• Knowledge of local business ecosystems and community organizations. 

• Ability to represent SCORE professionally in various settings. 

 

District Chair, Client Engagement  

This role focuses on enhancing the client experience and ensuring effective service delivery across the District. 

 

Key Responsibilities: 

• Act as a central communication channel for disseminating information and resources to enhance client services. 

• Monitor and analyze key metrics, client feedback and satisfaction across chapters. 

• Identify trends in client needs and recommend improvements to service delivery. 

• Coordinate with chapters to ensure consistent and high-quality client experiences. 

• Develop and implement strategies to increase client engagement and retention. 

• Provide ongoing communication with the DD on progress and initiatives. 

 

Qualifications: 

• Experience in customer service, client relations, or program management. 

• Strong analytical and problem-solving skills. 

• Familiarity with Engage CRM Client Reports and data analysis. 

• Excellent interpersonal and communication skills. 

 

District Chair, Volunteer Engagement 

This role focuses on recruiting, developing, and retaining volunteers across the district. 

 

Key Responsibilities: 

• Lead a team of Volunteer Engagement chapter representatives to identify, develop, communicate, and implement best practices for: 

• Recruiting new volunteers 

• Mentor development  

• Co-mentoring 

• Retention of volunteers 

• Recognition and reward programs 

• Support Chapter Chairs and DDs in identifying future leaders and succession planning. 

• Encourage the use of SCORE Training and Development resources among volunteers. 

• Assist in building an inclusive environment that encourages integrity and competence. 

• Provide ongoing communication with the DD on team progress and initiatives. 

 

Qualifications: 

• Experience in volunteer management, human resources, or talent development. 

• Strong leadership and mentoring skills. 

• Knowledge of training and development best practices. 

• Ability to create and maintain inclusive and motivating environments. 

• Knowledge of SCORE’s education resources, Communities of Practice and Lifelong Learning programming. 

 

District Chair, Education & Workshops 

This role focuses on planning, organizing, and executing events across the District to support SCORE's mission and enhance its visibility and impact. 

 

Key Responsibilities: 

• Develop and manage a comprehensive workshop calendar for the District, aligning with SCORE's overall strategy and local chapter needs. 

• Represent District on the Regional/National Workshop Committees. 

• Plan and coordinate District-wide events, including workshops, seminars, networking sessions, and recognition ceremonies. 

• Collaborate with the Community Engagement ADD to identify opportunities for SCORE participation in external events and trade shows. 

• Work closely with chapter leaders to support and enhance local workshop initiatives. 

• Manage workshop budgets and resources efficiently, ensuring cost-effectiveness and maximum impact. 

• Coordinate with stakeholders as appropriate to ensure smooth execution of District events. 

• Develop and implement event marketing strategies in collaboration with the Community Engagement ADD. 

• Collect and analyze District event feedback to continuously improve quality and relevance. 

• Ensure workshops adhere to SCORE's branding guidelines and quality standards. 

• Make sure all workshops are recorded, ensuring that workshops are listed as external events so the Chapter may record views.