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Table of Content:
Key Dates:
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- July 1st – The Code of Ethics (CoE) module opens for all Volunteers to complete via the LMS.
- August 31st – Deadline: Volunteers who have not completed the annual CoE will be placed in Inactive status.
- October 1st – Volunteers still marked as Inactive will be moved to Resigned status.
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Frequently Asked Questions regarding the Code of Ethics Module
The Annual Code of Ethics helps our volunteers ensure the highest quality and standard in providing services to our clients. Completion of the SCORE Code of Ethics is required for all volunteers, including Mentors, Subject-Matter Experts, Workshop Presenters, and Volunteers.
This module is required by all SCORE volunteers to be completed annually. It will be open for volunteers beginning July 1 and must be completed by August 31.
- Provisional Volunteers who joined before July 1 and completed the prior year Code of Ethics module, will need to take the new FY26 module again before August 31.
- Volunteers who remain non-compliant as of September 1, will be moved to an Inactive status and will not be able to receive new clients. As stated in our SOM, should they remain non-compliant as of October 1, they will be dropped as a SCORE Member.
- SCORE Contractors and Vendors do NOT need to complete the Code of Ethics. SCORE HQ works with Panther and other staffing agencies to complete a separate Code of Ethics specific to paid contractors.
- 'Contractor' = an individual paid by SCORE/SCORE Chapters, generally brought in via a staffing agency, that potentially handles administrative content related to client and/or volunteer information.
- 'Vendor' = an organization paid by SCORE/SCORE chapters for tasks not directly related with client information. (ie. website or social media marketing).
LIVE CHAT Support from 10am to 3pm ET: The Live Chat icon is found on the bottom right-hand side of this page and is available from 10AM to 3PM ET.
For information on the Code of Ethics tenets please see the SCORE Operating Manual section here.
For additional information on how to access SCORE Training click the links below.
Please allow up to 24 hours for the completed module to show up on volunteer reports.
How to Access in Engage: https://help.score.org/hc/en-us/articles/1500008100902-How-to-Access-SCORE-Training-in-Engage
**The SCORE Training site does require the use of pop-ups for this specific site. See a guide on disabling common pop-up blockers for SCORE specifically here.
For Volunteer Leaders
Volunteer completion of the Code of Ethics will show up on the Volunteer Roster Report. Please allow up to 24 hours for the completed module to show up on volunteer reports. Please check out this Leader Tutorial on the BIRT COE Compliance Report: Access and Use between Sept 1-Sept 30 ≈9 min 30sec. This will help you identify those Inactive Volunteers, due to non-compliance, during that specific timeframe.
Similar FAQ documentation can be found at FY26 COE FAQs
In case of extensions or concerns, please contact [email protected].
